Service Standards
- Pre-arrival list - A preliminary list of incoming consignments is emailed one week before the vessel reaches Iceland.
- Arrival notice - A firm arrival notice goes out the day before confirmed ETA.
- Document release - All shipment papers are ready on the vessel’s day of arrival. We post them to the consignee unless they prefer to pick them up at our reception.
- Customs clearance - Jónar Transport clears all shipments on the day of arrival for customers who request it.
- LCL cargo is ready no later than 12:00 on Thursday.
- FCL containers are ready for onward haulage no later than 12:00 on Thursday.
- Delivery orders placed before 12:00 are executed the same day, orders placed after 12:00 are delivered by 12:00 the next working day.
